Enforcing 2FA Across a SaaS Platform with Okta — Solutions When Users Accidentally Lose Their Authenticator Device
Imagine this: your user is locked out. They just upgraded their phone and wiped their old one, forgetting it had their 2FA codes. Panic sets in. They’re calling support like it’s an emergency hotline on New Year’s Eve. This is a common scenario for many SaaS platforms using Okta for identity and security. Let’s fix that. Let’s make your system secure, while helping users get back in smoothly.